Banquet Server

The Server is responsible for taking food and drink orders from and serving all guests in assigned section of the dining room in a fast, courteous and efficient manner. The server must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company’s standards.

Greet guests in a polite, positive manner, take beverage orders, and check patrons’ identification to ensure they meet minimum age requirements for alcoholic beverages. Answer questions about the menu, take food orders, explain preparation methods, ingredients, and suggest menu items. Submit food orders to the kitchen and serve entrees in a friendly, efficient manner.

Maintain a pleasant dining experience by checking on guests periodically throughout their meals and attending to their needs. Deliver checks, complete transactions with accurate change, and perform clean-up duties after each meal service. Keep assigned tables clean, properly set up, stock service areas with supplies like coffee, food, tableware, and linens.

Report gratuities at the end of each shift as required by Company policy and law, and maintain awareness of safety issues, reporting them immediately to management. Work in a constantly changing environment at Lake Guntersville State Park, with physical demands including standing all day, lifting up to 50 lbs occasionally, and withstanding temperature extremes.

Guest Services, founded in 1917, is the premier hospitality management company and National Park Service concessionaire, providing best-in-class services across hotels, resorts, state and national parks.