Rooms Division Manager
1w1 week agoTMC Hospitality
Nashville, US · Full-time · $75,000 – $105,000
About this role
TMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring innovation and purposeful disruption to hospitality. The forward-thinking company focuses on elevating hospitality from a service to an experience through strategic development, investment, and brand creation. It manages Bode and Drift brands catering to social group travel and experiences.
Bode in Nashville redefines traditional travel by creating flexible spaces blending vacation rental homes with boutique hotel comforts. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville on the horizon, offers a modern concept for travelers valuing adventure and culture. As Rooms Division Manager, oversee operations aligning with these visionary brands.
Lead daily rooms division functions including front office, housekeeping, and reservations in Drift's minimalist yet intentional environment. Optimize room revenue and guest satisfaction through strategic oversight. Coordinate with teams to deliver seamless experiences for independent and group travelers.
Join a dynamic team driving hotel development and management innovation. Contribute to expanding Drift's footprint while fostering purposeful disruption. Advance in an environment blending style, convenience, and cultural adventure.
Requirements
- Experience managing rooms division in boutique or lifestyle hotels
- Proficiency with hotel property management systems like Opera
- Knowledge of revenue management and forecasting techniques
- Proven leadership of front office and housekeeping teams
- Understanding of group travel and experiential hospitality operations
- Familiarity with boutique hotel standards and guest service protocols
- Ability to drive performance in dynamic, innovative environments
Responsibilities
- Oversee front office, housekeeping, reservations, and laundry operations
- Optimize room inventory, occupancy, and revenue through yield management
- Lead, train, and develop rooms division team members
- Ensure brand standards for cleanliness, maintenance, and guest services
- Handle guest relations, complaints, and VIP experiences
- Forecast budgets, analyze performance reports, and control costs
- Coordinate with sales, F&B, and maintenance for group bookings and readiness
- Implement operational efficiencies aligning with Drift's minimalist design
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