Hotel General Manager

1w1 week ago

Colwen Hotels

Medford, US · Full-time · $130,000 – $140,000

About this role

Hyatt Place Boston/Medford, part of the dynamic Colwen Hotels family, seeks a hands-on, passionate, and results-driven Hotel General Manager to take the helm. This roll-up-your-sleeves leadership role focuses on connecting with guests, empowering teams, and ensuring every detail shines for operational excellence and memorable experiences.

Lead all aspects of hotel operations from Front Office and Housekeeping to Maintenance and Sales. Oversee daily operations to deliver exceptional quality, cleanliness, and service while bringing Hyatt’s core award-winning standards to life through leading by example.

At Colwen Hotels, built on authenticity, hard work, and innovation across over 40 hotels in 9 states, the culture celebrates creativity, collaboration, and career growth. Inspire, coach, and foster a passionate team in a people-first environment that empowers associates.

Join for a career journey with competitive pay, robust benefits, and growth opportunities in a forward-thinking hotel group. Oversee the full renovation transforming the property into the premiere hotel north of Boston, where passion meets purpose.

Requirements

Seasoned hospitality leader with 5+ years of hotel General Manager experience
Energetic, motivated, and passionate about creating unforgettable guest experiences
Strategic thinker and hands-on operator who leads by example
Detail-oriented, organized, and a creative problem-solver
Skilled communicator who thrives in a collaborative, people-first culture
Hyatt brand experience highly desired

Responsibilities

Inspire, coach, and lead a passionate team to deliver best-in-class hospitality
Bring to life Hyatt’s core, award-winning service standards through leading by example
Oversee all daily operations to ensure exceptional quality, cleanliness, and service
Develop strategic business and financial plans that drive results and profitability
Partner with Sales and Marketing to create innovative revenue-generating initiatives
Build strong community relationships and stay in tune with local market trends
Recruit, train, and develop top talent, fostering a culture of excellence and fun
Oversee full renovation of the property as it becomes re-imagined into the premiere hotel north of Boston