Hotel General Manager

1w1 week ago

The Bright Hotel

Dayton, US · Full-time · $85,000 – $125,000

About this role

The Bright Hospitality Management reimagines hotel operations with a tech-forward approach to personalize guest stays and drive stellar satisfaction. They are building a portfolio of Vitality Hotels focused on health and wellness. Dayton Vitality Hotel seeks an experienced, organized, confident General Manager to lead all property aspects.

The role oversees operations across Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage, and Engineering. Responsibilities include maximizing efficiency and profitability while maintaining costs, budgets, and forecasts. Oversee property maintenance, appearance, and make strategic operational decisions.

Lead the operations team by translating goals on guest tracking and productivity. Create an environment of motivation, empowerment, teamwork, and continuous improvement. Understand satisfaction results to develop game plans addressing needs and strengths.

Ensure the team is resourced to exceed guest expectations and follow standards. Demonstrate self-confidence, energy, and enthusiasm while assisting staff. Continually improve satisfaction to maximize financial performance and meet property goals.

Requirements

Experience managing all aspects of hotel operations and departments
Proven ability to control operating costs, budgets, and forecasts
Strong leadership to motivate teams and foster empowerment
Knowledge of guest satisfaction strategies and recovery plans
Financial acumen for profitability maximization and strategic decisions
Organized approach to property maintenance and appearance
Confidence and enthusiasm in leading hotel teams
Understanding of health and wellness hotel operations

Responsibilities

Oversee all hotel operations, staffing, and guest satisfaction including Front Office, Housekeeping, Food and Beverage, and Engineering
Maximize operational efficiency and profitability while maintaining operating costs, budgets, and forecasts
Lead operations team by translating goals related to guest tracking and productivity
Create property environment emphasizing motivation, empowerment, teamwork, and continuous improvement
Develop game plans from employee and guest satisfaction results to address needs and build strengths
Ensure team is properly resourced and capable to meet expectations
Lead by example with self-confidence, energy, and enthusiasm
Strengthen brand presence through marketing and networking efforts

Benefits

100% company-paid premiums for employee-only coverage on select Medical, Dental, and Vision plans
401(k) program with up to 4% match and full vesting from day one
Generous Paid Time Off – 2 weeks annually to recharge and relax
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Voluntary Life Insurance for additional coverage