Assistant Hotel Manager

1w1 week ago

GuestReady

Porto, PT · Full-time · €24,000 – €36,000

About this role

GuestReady is a leading short-term rental and hospitality services management company, operating in the UK, France, Portugal, Spain, and the UAE. Since our founding in 2016, we’ve aimed to revolutionize the short-term rental industry through innovative technology and exceptional hospitality. We seek a highly skilled Assistant Hotel Manager to oversee operations with technical expertise and leadership for guest satisfaction.

In daily operations, you will manage staff schedules, including holidays and task allocation, while conducting performance evaluations to foster improvement. Coordinate property setups for professional photography on platforms like Booking.com, supervise food and beverage standards, and handle inventory control. Monitor maintenance of HVAC, kitchen equipment, and ensure smooth functionality across properties.

Join a dynamic, multicultural team in a fast-growing travel industry company. Work in a pet-friendly office with a focus on wellbeing through supportive activities. Thrive on mutual respect and inclusion in our global environment.

Enjoy opportunities for learning and career development, plus comprehensive health insurance. We celebrate diversity as an equal-opportunity employer, welcoming all backgrounds. Apply even if you're a 70% fit—many skills can be learned on the job.

Requirements

Solid knowledge of European hospitality standards and best practices
Strong technical and operational expertise within hotel/property operations
Proven ability to prepare and manage staff schedules effectively
Experience in task allocation, holiday planning, and workload organization
Skilled in evaluating team performance and providing constructive feedback
Familiarity with property staging and setup for professional photography and online visibility
Sound knowledge of food & beverage standards and operations
Experience in stores management and stock control
Knowledge of technical systems, including HVAC, kitchen equipment, and basic maintenance

Responsibilities

Oversee and ensure compliance with European hospitality standards and practices
Prepare and manage staff work schedules, including planning holidays and allocating tasks efficiently
Conduct regular performance evaluations of departmental teams, fostering continuous improvement
Coordinate the setup of new spaces for professional photography, ensuring properties are optimized for online sales platforms (e.g., Booking.com)
Supervise food and beverage presentation, preservation, and service standards
Manage stores and maintain continuous inventory control
Monitor and perform basic maintenance of air conditioning, heating, kitchen equipment, and appliances
Ensure smooth technical and operational functionality across all managed properties