Hotel General Manager

Onix Hospitality, offering over 20 years of experience, owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 rooms and serving more than half a million customers annually. The General Manager supervises facility operations efficiently to produce the highest sales volume and profit while maintaining high public satisfaction, confidence, and prestige in hotel service and quality. Follow hotel policies, remain competitive, achieve budgetary goals, and sustain high employee morale.

Day-to-day involves supervising and participating in hotel operations to meet sales and profit targets, dealing with guests, potential guests, and community leaders. Maintain the highest ethical standards of operation, quality of services, and facilities. Ensure good working relationships with the Food and Beverage Department through open communications and hands-on participation.

Oversee maintenance of quality standards for guest room cleanliness, function room setups, public areas, facilities, service, and employee performance, including inspecting at least 10 rooms per week. Select and train department heads, inform them of policies, observe performance, delegate responsibilities, and assist in improvements. Direct scheduled internal meetings on sales, forecasting, quality control, and safety.

Prepare timely reports, analyze data, and develop strategies to improve performance. Study employee work assignments to establish staffing guides, monitor payroll, and approve overtime. Onix Hospitality rewards hard work with benefits and perks, including in-facility training programs and tuition reimbursement for growth opportunities.