Hotel Manager

1w1 week ago

Four Seasons Hotels and Resorts

Boston, US · Full-time · $199,000 – $220,730

About this role

Four Seasons is powered by our people who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. As Hotel Manager at One Dalton Street, lead operations delivering luxury with genuine heart in a Forbes 5-Star Hotel. Create amazing experiences for guests, residents, and partners through world-class standards.

Oversee 214 spacious rooms including 41 suites with floor-to-ceiling windows, alongside Zuma Restaurant for lunch and dinner, upcoming LPM for all-day dining, and Trifecta Lobby Lounge. Manage 10,000 square feet of meeting and event space plus the Forbes 5-Star Spa on the Wellness Floor. Coordinate residential services for 171 private residences boasting city and river views.

Located in Back Bay's glass skyscraper, the third tallest in Boston, serve guests at the heart of sport, culture, and entertainment near Fenway Park, TD Garden, and universities. Foster a home-away-from-home for sports fans, artists, and families. Balance mindfulness at the spa with energy of city events and nightcaps at sought-after restaurants.

Join a team committed to recognizing familiar faces and welcoming new ones, creating impressions that stay for a lifetime. Enable exceptional guest experiences through a world-class employee experience and company culture. Connect deeply to people and the world in Boston's biggest moments.

Requirements

Background managing luxury hotels with spas and event spaces
Experience with independent F&B operators in high-end properties
Knowledge of residential services in urban luxury hotels
Familiarity operating Forbes 5-Star or AAA Five Diamond properties
Expertise in hospitality operations near cultural and sports venues
Leadership in delivering exceptional guest and resident experiences
Understanding of multi-outlet hotel management including wellness floors

Responsibilities

Oversee hotel operations including 214 rooms, suites, spa, and event spaces
Manage independent restaurants Zuma and LPM alongside Trifecta Lobby Lounge
Coordinate 10,000 sq ft of meeting and event space
Supervise residential amenities for 171 private residences including private F&B lounge
Maintain Forbes 5-Star Hotel, AAA Five Diamond, and Forbes 5-Star Spa standards
Drive guest experiences in Back Bay near Fenway Park and TD Garden
Lead team to deliver luxury with genuine heart and lifetime impressions